Privacy policy

Last Updated: 29/09/2025

Welcome to DryForm.

This Privacy Policy explains how DryForm ("we", "us", or "our") collects, uses, and shares your personal information when you visit our website https://dry-form.com, make a purchase, interact with our services, or otherwise engage with us (collectively, the "Services").

By using our Services, you agree to the practices described in this Privacy Policy. If you do not agree with our policies, please do not use the Services.

1. Changes to This Policy

We may update this Privacy Policy occasionally to reflect changes in our business, technology, or legal requirements. When we do, we will revise the “Last Updated” date and post the new version on https://dry-form.com. We encourage you to review this page regularly.

2. What Information We Collect

We collect several types of personal information based on how you interact with our website and Services:

A. Information You Provide Directly

  • Contact Details: Name, email, phone number, billing and shipping address

  • Order Information: Items purchased, order history, payment method (securely processed via third parties)

  • Account Info: Login credentials (if applicable), preferences

  • Customer Support: Messages or information you send to our support team

B. Information We Collect Automatically

Using cookies and similar technologies, we collect:

  • Device Info: IP address, browser type, operating system, screen resolution

  • Usage Data: Pages visited, time on site, cart activity, click behavior

  • Referral Info: How you found our site (e.g., search engine, ad, social media)

C. Information from Third Parties

We may receive information about you from:

  • Payment processors (e.g., Stripe, PayPal)

  • Ecommerce platforms (e.g., Shopify)

  • Marketing and analytics partners

  • Social platforms, when you engage with our content

We treat all third-party-sourced data in accordance with this Privacy Policy.

3. How We Use Your Information

We use your personal information to:

  • Fulfill Orders: Process transactions, ship products, handle returns

  • Communicate with You: Order confirmations, support responses, important service updates

  • Marketing & Promotions: Send offers, product announcements, and personalized recommendations (only if you opt in)

  • Improve Our Site: Understand user behavior to enhance the shopping experience

  • Security: Prevent fraud, enforce our policies, protect your data

4. Cookies & Tracking Technologies

We use cookies and similar tools to:

  • Keep items in your shopping cart

  • Remember login or preferences

  • Analyze traffic and shopping behavior

  • Serve relevant ads across platforms

You can control cookie preferences in your browser settings. Disabling cookies may impact your ability to use some features on our site.

5. Sharing Your Information

We may share your information with trusted partners, only as needed to operate our business:

  • Shopify (our eCommerce platform)

  • Payment providers (to process secure payments)

  • Shipping companies (to deliver your orders)

  • Email services (for marketing, only with your consent)

  • Analytics tools (like Google Analytics)

We do not sell your personal data to third parties.

We may also share information if required by law, to protect our rights, or as part of a business transaction (like a merger or acquisition).

6. User-Generated Content

If you post a review or submit content on our site, it may be publicly visible. Please avoid sharing any personal or sensitive data in public areas.

7. Links to Third-Party Sites

Our website may include links to third-party sites or services. We are not responsible for their privacy practices, and we encourage you to review their policies before sharing your information.

8. Children’s Privacy

DryForm does not knowingly collect personal information from children under the age of 13. If you believe your child has provided us with personal data, please contact us and we will take appropriate action.

9. Data Security

We take data protection seriously and use industry-standard measures to protect your information. However, no online system is completely secure, and we cannot guarantee absolute protection.

10. How Long We Keep Your Info

We retain personal information only as long as needed to:

  • Provide our Services

  • Fulfill legal or regulatory obligations

  • Resolve disputes

  • Maintain business records

11. Your Rights

Depending on your location, you may have rights over your personal data, including:

  • Access – Request a copy of the personal data we hold about you

  • Correction – Ask us to correct inaccurate information

  • Deletion – Request your data be deleted, subject to legal exceptions

  • Opt-out – Unsubscribe from marketing at any time

  • Data Portability – Receive your data in a usable format

  • Non-discrimination – We won’t treat you differently for exercising your rights

To exercise your rights, email us at support@dryform.com. We may need to verify your identity before processing certain requests.

12. International Users

Our Services are operated from the United States, but may be accessed globally. If you're outside the U.S., please note that your information may be transferred and stored in the U.S. or other jurisdictions with different privacy laws.

13. Contact Us

Questions? Need help with a privacy concern?

DryForm Inc.
📧 Email: support@dryform.com
🌐 Website: https://dry-form.com

 

Company Name: SCALE MOTION MARKETING LIMITED
Registration: 78821523
Address: RM03, 24/F, HO KING COMM CTR,
2-16 FAYUEN ST, MONG KOK
HONG KONG